Of course it is more fun to fantasize about what you see than build an opinion upon all the facts. But as long as I don't know the facts I cannot form a serious opinion. Calling (not by you!) that VV does not listen for instance is bullshit. They may listen or not, they are not obliged to run their business according the groundless arguments of their clients. They take the financial risks.
Anna may have been less happy last weeks, she is happy now and indeed with Alex. One can see it from the way she looks at him. She is very tired: she 'slept' in Voro more than 10 hours (partly with loud TV, but that seems normal nowadays) and went to sleep in Tula again a few hours later. Everyone is unhappy at times but it should not continue endlessly. Imo that is not the case with Anna.
Ann had the opportunity yesterday-evening to try a threesome, massaging Anna but she did not. She has, as far I can see, no own activities outdoors, so I do not understand what she is expecting yet.