ashteaduk1

Try flushing the browser cache and then restarting the browser and logging back into RLC - doubt its a server problem as we are in the same part of the world and there's no degradation of service in terms of speed for me - which means servers should be fine (sorry too many years in IT operations!!)

I'm running on MS Edge fine and just checked it on chrome as well - no problem.

its working for me in the UK

Timeline now works for me

have submitted a ticket

Same problem here

Have raised a ticket for living room 2 cam being obscured by the curtain

anyone else having trouble logging back in? tried a password change but that failed too.

Have raised a ticket - tried over wifi and 4g - can't even log back in.

camera 3 is now working

All except camera camera 3

Ticket already raised and responded to - they are aware of the problem and are working on it.

have raised a tciket all rooms doing it

Just ran a website availability test on uptrends.com for the VH site - it was unable to reach the site from London, Auckland, Buenos aires, brussels, new York, san diego, seatle, Sydney and a few others - it is available in Netherlands Italy, japan, hong kong, Dublin, Edinburgh, oslo and some others. So it depends on your DNS routing to the servers.

Same thing happening here is the UK for the last 24-48 hours - OK during the day but slows right down in the evening until about midnight GMT. Happens switching between appartments and rooms and moving up and down the timeline. No buffering just takes 5-6 seconds for the site to react to mouse clicks. Have raised a ticket.