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Segpay Team

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  1. Hi Calle, The option is always open to private message me here, as was suggested by the admins. Perhaps rather than sending me your email, you can copy/paste the last interaction you had with our support team (including the name of the rep you dealt with?) That could help as well. Again, just trying to get this resolved for you. Thanks again.
  2. I understand not wanting to share your email here. I just want our support team to be able to identify your inquiry so they can handle it right away. But we'll do our best. Thanks.
  3. Do you mind if I ask what email you used when you contacted us? As I said, I forwarded this to the team but they can't locate your original inquiry, at least based on just the name. Thank you for your reply.
  4. Hi Calle, Please contact our support team via cs.segpay.com if you haven't already. They will investigate this and get back to you asap. I have forwarded this to them in the meantime. Thank you for reporting it. Segpay team
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