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Problems - payment premium membership


mohamed
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I want to order premium Membership. I wanted to pay with my VISA Card. (Germany) After correct numbers I got a errormessage: There was an error processing the payment. Please try a different payment method or contact us für assistance.

All Information were correct, no fictitious.

What can I do?

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  • 2 weeks later...

Apparently your only option is to get a card that they accept?  How narrowminded is tha for a business that processes financial transactions as a mission statement?

I'm in the same situation except I'm in the USA with a VISA.  At least they have changed the message to inform me that they do not accept VISA cards.  I'm not trying to be critical of the site but something should be done to allow business transactions with more companies.  They only have two icons representing card firms on the form... is that all they accept?  There are many just here in the USA that aren't shown and I'm sure across Europe there are probably more.  You can't sell the banana if you can't take the monkey's money...  It's got to be frustrating for the people trying to manage the forums as well as for members who would like to support the forums with the little contribution.

 

 

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19 hours ago, temp01 said:

Apparently your only option is to get a card that they accept?  How narrowminded is tha for a business that processes financial transactions as a mission statement?

I'm in the same situation except I'm in the USA with a VISA.  At least they have changed the message to inform me that they do not accept VISA cards.  I'm not trying to be critical of the site but something should be done to allow business transactions with more companies.  They only have two icons representing card firms on the form... is that all they accept?  There are many just here in the USA that aren't shown and I'm sure across Europe there are probably more.  You can't sell the banana if you can't take the monkey's money...  It's got to be frustrating for the people trying to manage the forums as well as for members who would like to support the forums with the little contribution.

The payment processor is setup and ready to use. We're just waiting on VISA to setup the CCBill merchant account. That could take 1 to 3 weeks and it has been a week since the change to CCBill. Hopefully it won't be much longer.

 

EDIT UPDATE:           VISA has now been added to the Payment Options you should now be able to Register a Premium Account.

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20 hours ago, StnCld316 said:

The payment processor is setup and ready to use. We're just waiting on VISA to setup the CCBill merchant account. That could take 1 to 3 weeks and it has been a week since the change to CCBill. Hopefully it won't be much longer.

 

EDIT UPDATE:           VISA has now been added to the Payment Options you should now be able to Register a Premium Account.

Thanks again for your help and patience.  It is in fact working now!

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4 hours ago, porn01 said:

I bought a Premium Membership with my VISA card (via CCBill) but your site still doesn't reognize me as a Premium Member. Could you kindly fix that? Thanks!

 

You're all set now.  I see you as a Premium Member.   Welcome Aboard.

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