I am so glad you made this post because it is a perfect example of what you do that can be maddening.
Early in your post you ask:
"I hope you were only using an expression, because otherwise it was extremely rude."
Just a few lines down:
"The union leader, the community organizer, the socially conscious leaders of our societies, are they insane also? You can snipe if you want, it's what you are good at. Instead, I try to help people."
Your speculation that I might have meant the phrase to be insulting has miraculously transformed into I DID mean it that way and it is now not speculation,but a fact.
For you information, what I was driving at was simply that there is a difference between listening to your customers and letting them run your business. You have to be one of the more insecure individuals I have encountered in quite a while.