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Sorry, your IP has exceeded permitted number of simultaneous streams


DashaFan
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This has been going on for about two weeks, but has become somewhat better in recent days.
RLC is working on the problem and also this; it takes a long time to load when changing cams.

Try to change cam or another apartment when you get the message, so it usually helps.
So we hope the RLC soon fixes this

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StnCld316...., I don't think it is Free Viewing related. 

This is what happens to me, a free user, using Chrome: 

I am viewing Eva+Sam's kitchen. I select B1 kitchen to view Serafima. Just as the kitchen image appears, Serafima leaves the kitchen, heading for the living room. I quickly select the living room cam.....and the video image is replaced with the message " Sorry, your IP has exceeded permitted number of simultaneous streams".  After selecting a cam, I wait 6 seconds before switching to another cam. If I switch cams too quickly, I get the message.

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4 minutes ago, chuck206 said:

StnCld316...., I don't think it is Free Viewing related. 

This is what happens to me, a free user, using Chrome: 

I am viewing Eva+Sam's kitchen. I select B1 kitchen to view Serafima. Just as the kitchen image appears, Serafima leaves the kitchen, heading for the living room. I quickly select the living room cam.....and the video image is replaced with the message " Sorry, your IP has exceeded permitted number of simultaneous streams".  After selecting a cam, I wait 6 seconds before switching to another cam. If I switch cams too quickly, I get the message.

You just have to wait a couple of minutes then the amount of streams should be cleared as to how many is on your IP.  I have had that happen a few times when going from Cam to Cam.

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