letsdothis Posted April 5, 2019 Author Share Posted April 5, 2019 11 hours ago, StnCld316 said: I'm going to move this over to the Technical Board so it will be easier to follow along. Maybe others can chime in if they are having the same issues. This is the answer I received from CCBill. "We have tested the signup page you reported and have found it working properly. It may have been a temporary issue; please give it another try. You should not receive such error. If it is still not working for you please let us know. We would also advise that you delete the cookies in your browser and restart your computer before trying to sign up again. Below are instructions for the recommended browsers." When I just tried their first recommendation again, it worked. I didn't need to do any restarting, rebooting, etc. I think they may have found something wrong with the renewal page, fixed it and then said there was nothing wrong with it. Just speculation, but I tried it five times last night over the course of about 10-12 hours without success. Anyway, I'm a member again, so that's the good news. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
StnCld316 Posted April 6, 2019 Share Posted April 6, 2019 3 hours ago, letsdothis said: This is the answer I received from CCBill. "We have tested the signup page you reported and have found it working properly. It may have been a temporary issue; please give it another try. You should not receive such error. If it is still not working for you please let us know. We would also advise that you delete the cookies in your browser and restart your computer before trying to sign up again. Below are instructions for the recommended browsers." When I just tried their first recommendation again, it worked. I didn't need to do any restarting, rebooting, etc. I think they may have found something wrong with the renewal page, fixed it and then said there was nothing wrong with it. Just speculation, but I tried it five times last night over the course of about 10-12 hours without success. Anyway, I'm a member again, so that's the good news. Thanks for your help. Glad to hear you got your Account working again. There's always a Possibility something was happening at their end and they never realized it until someone made communication with them. Most times the only communication after an Account can't be renewed right away is always through Admin or myself to help get the person through it. Will see what it's like going forward if any others have any issues trying to renew then we'll know. 1 Quote Link to comment Share on other sites More sharing options...
letsdothis Posted April 6, 2019 Author Share Posted April 6, 2019 4 hours ago, StnCld316 said: I see you were able to get your Membership up and going. 1 hour ago, letsdothis said: Yes, I posted the final outcome in that new topic you created. Did you see that? I think they might have had a problem and didn't want to admit it. JMO. 1 hour ago, StnCld316 said: I seen it. Will soon find out as we are now approaching a point where the Majority of Premium Members will need to Renew so it will be interesting how it will go. A Member should be able to Renew even if they have not expired. That should be an interesting time for you guys. Maybe this experience will be helpful. Good luck and thanks, again. 1 Quote Link to comment Share on other sites More sharing options...
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