thedbear Posted February 13, 2020 Posted February 13, 2020 Do not involve support in this, because then we will have many, many "justifications" like these. Let those who really have experience and proven competence for +3 years to continue dealing with this process. It does involve "support" for "maintenance" of these files that are not working properly regardless of whether they are old or loaded less than 2 weeks ago. I have always had the service moments as plan B for momentary deficiencies of the site and until practically the end of last year it had not yet disappointed me in such intensity.
jabbath1987 Posted February 13, 2020 Posted February 13, 2020 Well we could collect all the requests here and write one ticket per day with our requests...
thedbear Posted February 13, 2020 Posted February 13, 2020 Just now, jabbath1987 said: Well we could collect all the requests here and write one ticket per day with our requests... For this, operations or whoever it is would have to have a storage period of more than 48 hours (4 days for example). The same for these files to be prepared. That way you can work in a better condition. I never saw the need for something that happened yesterday to have to be on the bench today. What is the timeline for then?
jabbath1987 Posted February 13, 2020 Posted February 13, 2020 Just now, thedbear said: For this, operations or whoever it is would have to have a storage period of more than 48 hours (4 days for example). The same for these files to be prepared. That way you can work in a better condition. I never saw the need for something that happened yesterday to have to be on the bench today. What is the timeline for then? Once a day I suggest to write them a summary. Usually support is really fast with requests
thedbear Posted February 13, 2020 Posted February 13, 2020 Just now, jabbath1987 said: Once a day I suggest to write them a summary. Usually support is really fast with requests Well, this is true. These above It didn't take even 10 minutes to not be resolved☹️
jabbath1987 Posted February 13, 2020 Posted February 13, 2020 They already implemented a request category in their ticketing system. I will give it a try later 😉
jabbath1987 Posted February 13, 2020 Posted February 13, 2020 Just now, Sparkles said: Not here yet 0 Go to help Voyeur-House.TV Helpdesk HELP.VOYEUR-HOUSE.TV customer support platform
thedbear Posted February 13, 2020 Posted February 13, 2020 Just now, Sparkles said: Ainda não está aqui until 2 days ago, neither had it. So much so that I used "others" Change what really works ... Effectively this boat tends to sink. And it will pull the site together.
jabbath1987 Posted February 13, 2020 Posted February 13, 2020 Just now, Sparkles said: In that link you only have that option. why they don't use the link they have under the stream window?? I believe that is what everybody uses 0 To be honest I never used that 😂
jabbath1987 Posted February 13, 2020 Posted February 13, 2020 Just now, Sparkles said: Sorry.. Everybody except you 😁 How do you open tickets if on that link only is available the option of the archive? by mail? Always by mail. 1
thedbear Posted February 13, 2020 Posted February 13, 2020 Just now, thedbear said: until 2 days ago, neither had it. So much so that I used "others" Change what really works ... Effectively this boat tends to sink. And it will pull the site together. I just checked and fixed it 2 days ago so far this option does not exist for me yet. And I enter the menu at the end of the main page Faq Support next to the vhtv logo
thedbear Posted February 13, 2020 Posted February 13, 2020 The truth is that work and time were lost so much for those who create (participant), those who register (operations) and us, who believe and trust. For example cold and short> realm53 which is my cam to access the site day 2 (1 moment) day 9 (2 moments) day12 (3 moments-4 counting with Alexandra's bath) for 8 CC forum pages?🥺
Recommended Posts