Guest observer1 Posted September 17, 2014 Share Posted September 17, 2014 I had a standard subscription which I upgraded to premium a couple of months ago. I wanted to cancel my subscrition completely and recieved this back from Segpay. This email serves as a cancellation receipt for reallifecam.com. If you have any questions or concerns regarding this purchase, please feel free to contact our customer support department in one of the following ways: The quickest way to solving any billing problem is to contact SegPay's customer support department before your bank or card company. Online: http://cs.segpay.comBy Email: [email protected]By Chat: http://segpaychat.comBy Telephone: US and Canadian Residents: 888-376-0948 OR 866-450-4000By Telephone: Direct Dial: +1-514-788-5368 Please note that you will have access until your expiration date. In addition, please be aware that we do not always have control of consumers access to the sites. Please contact the webmaster or our customer support department at [email protected] if you can still access the site after your subscription has expired. Accessing the site after your expiration date does not mean that you are still being billed. Consider this receipt as your successful cancellation and end of billing for this particular subscription to reallifecam.com. All past transactions will appear as SegPayEU.com on your statement. However, my subscription changed from Premium to Standard - it did NOT cancel and a standard fee was taken from my bank. I'm now told that I should have cancelled the upgrade to Premium and then made a separate cancellation of my standard subscrition. The catch is in the phrase "for this particular subscription" in the above e-mail. Apparently premium and standard are treated as totally separate transactions. Probably not illegal but very, very sharp practice. I have now cancelled for a second time. For those with premium subscriptions, don't get caught out like I did. Link to comment Share on other sites More sharing options...
Guest BJon Posted September 17, 2014 Share Posted September 17, 2014 Wow what a way to run a business..screw your customers. The Like is not because you got screwed it because you are warning others. Link to comment Share on other sites More sharing options...
1337nl Posted September 17, 2014 Share Posted September 17, 2014 A great thing you are warning others Observer1! Link to comment Share on other sites More sharing options...
StnCld316 Posted September 17, 2014 Share Posted September 17, 2014 I had a standard subscription which I upgraded to premium a couple of months ago. I wanted to cancel my subscrition completely and recieved this back from Segpay. This email serves as a cancellation receipt for reallifecam.com. If you have any questions or concerns regarding this purchase, please feel free to contact our customer support department in one of the following ways: The quickest way to solving any billing problem is to contact SegPay's customer support department before your bank or card company. Online: http://cs.segpay.comBy Email: [email protected]By Chat: http://segpaychat.comBy Telephone: US and Canadian Residents: 888-376-0948 OR 866-450-4000By Telephone: Direct Dial: +1-514-788-5368 Please note that you will have access until your expiration date. In addition, please be aware that we do not always have control of consumers access to the sites. Please contact the webmaster or our customer support department at [email protected] if you can still access the site after your subscription has expired. Accessing the site after your expiration date does not mean that you are still being billed. Consider this receipt as your successful cancellation and end of billing for this particular subscription to reallifecam.com. All past transactions will appear as SegPayEU.com on your statement. However, my subscription changed from Premium to Standard - it did NOT cancel and a standard fee was taken from my bank. I'm now told that I should have cancelled the upgrade to Premium and then made a separate cancellation of my standard subscrition. The catch is in the phrase "for this particular subscription" in the above e-mail. Apparently premium and standard are treated as totally separate transactions. Probably not illegal but very, very sharp practice. I have now cancelled for a second time. For those with premium subscriptions, don't get caught out like I did. They scammed you. Link to comment Share on other sites More sharing options...
albacore Posted September 17, 2014 Share Posted September 17, 2014 I would wonder if this a RLC or Segpay issue. I have dealt with Segpay before and was not pleased. Just wondering if you emailed RLC about this and got a response - if so please post it. Link to comment Share on other sites More sharing options...
Guest observer1 Posted September 17, 2014 Share Posted September 17, 2014 I would wonder if this a RLC or Segpay issue. I have dealt with Segpay before and was not pleased. Just wondering if you emailed RLC about this and got a response - if so please post it. I am awaiting a response from RLC...... Link to comment Share on other sites More sharing options...
Guest observer1 Posted September 17, 2014 Share Posted September 17, 2014 This was RLCs response which says more or less what Segpay said. They say my Premium Membership had been cancelled leaving a Standard Membership remaining. This is a copy of their response... Hello, Thank you for contacting us. We apologize for the inconvenience caused. Our System present that your Premium membership already has been canceled but you still have an active Standard subscription. We can suggest you to refund your last two payments for the Standard subscription in amount of 2 * $29,95 = $59,90 or provide you two (2) month of the Premium membership. Please, let u know about your decision. Thank you. -- Support Team, reallifecam.com I have accepted their offer of two months Premium Membership for effectively the price of One month standard membership (which they have already taken). Link to comment Share on other sites More sharing options...
darkman Posted September 17, 2014 Share Posted September 17, 2014 a mi , me caduco la membresia , pienso darme de alta otra vez , pero pienso tambien ¿ por que ? no hay nada que ver , si fuera nuevo, seguramente me llamaria la atencion , pero despues de 5 meses , no encuentro ninguna razon ahora mismo para volver a pagar , hoy por hoy creo que es de los peores momentos en los apartamentos , todo esta muy visto , creo que rlf debería plantearse hacer algunos cambios , a la larga creo que este formato esta muerto . Link to comment Share on other sites More sharing options...
Guest bobbyjoe Posted September 17, 2014 Share Posted September 17, 2014 yes,rlc are really bored actually.it's good present new appartments but if you put inside bored couples (sofia,katya),it's not necessery. rlc need work more time on the casting couples,it's very important for the attractivity. for me there is just diana/efim are attractive,the rest not really.j like alina too but how many years they are on rlc,maybe 3 years,it's too long, we need more turn over,when you have see 50 times the same sex session,at the end you are tired and you want see new couples,it's normal but rlc prefer stay on the couch and continue present bad castings exept diana soo no reasons for pay actually. j think we see very soon new couple in appartment of isabelle/marcelo but if rlc have change nothing in this appartment with the cameras quality and positions,j don't renew my suscription ,that's it.j'm good actually with the free cameras we have. rlc have don't understand 90% of guys pay,it's for make voyeur sex and nudity,if rlc continue make bad castings,this website have no future for sure.this concept have a limit right now. who are crazy for pay 30$ for see people sleeping or practice hidden sex or a lot of empty appartments! Link to comment Share on other sites More sharing options...
TBG 150 Posted September 17, 2014 Share Posted September 17, 2014 I'm glad that I don't really pay for anything on the Internet. It's usually a worldwide scam. I paid here, because it's a forum and have been satisfied with my communications with the administration here. I also know what it takes to run a forum. Maybe one that isn't as big as this, but a public forum all the same. Link to comment Share on other sites More sharing options...
Dth Posted September 18, 2014 Share Posted September 18, 2014 I may not like what some of the post are about but I pay so people can post what they want to. the internet should not be censored. Link to comment Share on other sites More sharing options...
TBG 150 Posted September 18, 2014 Share Posted September 18, 2014 But with all of the free stuff out there for the taking, why in the world would anyone pay to see people sleep, shower and on the odd occasion, have sex? I just don't see the attraction. Link to comment Share on other sites More sharing options...
Recommended Posts