you are one lucky guy here if you have good experience with rlc support,i remember very good the last answer this support have make me for my technical problem and the only answer they have found it's grab again your credit card,my asssss,i have stopped with this shit support,that's change nothing.
3 years ago,this support answer me about my question for propose people speak english and the answer was :" WE WORK VERY HARD FOR THAT" and 3 years later always nothing,this support is just a joke,this is what i think.