I'll say this! Don't be so quick to judge the emotional reactions of the tenants. You have no idea what they are going through. Trying to figure out why Lisa cries is folly. It could be anything. Sometimes you can tie her emotional state with events that happen on cam, but most of the time it's impossible to discern. Having said that, if you're to the point where seeing another in pain has no effect on you, then I feel sorry for you. Somehwhere along the way you must have learned to cope with the evils of this world by becoming emotionally unavailbale. It's a copout! Understandable, giving the pain this world can cause, but stil it's an avoidance of the full color of life as a means to protect oneself from the scary world. Don't give up your feelings so easily! It only makes your world gray.