It appears that SegPay, is trying to resolve the problem. If both of you would use the private messaging feature offered on just about every forum known, there would be no exchange of private information to the public sector.
Calle...you posted an email address when you joined up here. You are a Premium Member of this board which required your email address, so why not even create a new email address specifically for this exchange and kick it to the curb when done with it. StoneCold would tell you it was SegPay trying to help you if it wasn't. He has a vested interest in the site too, as in a hell of a lot of hard work.
Take the problem private and you just may get the problem fixed for both sides. SegPay, may be losing a lot of business from people that are afraid not to come forward. You have already put your credit card number into an application 5 times that you admit to.