trxx234 Posted June 30, 2019 Share Posted June 30, 2019 Sorry if this if off topic: Has anyone noticed that RLC has changed their subscription currency on Segpay. Below is the email i sent to customer support Hello, I've just renewed my subscription as I cancelled it prior to you sending out a notification of what was going on with the site The manner in which you now show the price point is misleading. Prior to the shutting down of the Russian apartments you were charging $44.95 (US dollars). You now charge €34.95 (Euros) claiming you are giving a €10 discount. That would only be the case if you were charging €44.95 to start with. On converting €34.95 to dollars the price is $43. 94. So in fact the discount is $1.01 for a vastly reduced amount of apartments. I'm sure this was an oversight and you wouldn't have intentionally gone out to mislead your customers. The question is what are you going to do about this? Quote Link to comment Share on other sites More sharing options...
happyone Posted June 30, 2019 Share Posted June 30, 2019 6 hours ago, trxx234 said: Sorry if this if off topic: Has anyone noticed that RLC has changed their subscription currency on Segpay. Below is the email i sent to customer support Hello, I've just renewed my subscription as I cancelled it prior to you sending out a notification of what was going on with the site The manner in which you now show the price point is misleading. Prior to the shutting down of the Russian apartments you were charging $44.95 (US dollars). You now charge €34.95 (Euros) claiming you are giving a €10 discount. That would only be the case if you were charging €44.95 to start with. On converting €34.95 to dollars the price is $43. 94. So in fact the discount is $1.01 for a vastly reduced amount of apartments. I'm sure this was an oversight and you wouldn't have intentionally gone out to mislead your customers. The question is what are you going to do about this? My renewal shows $34.95, so it may be an error---but the new premium $34.95 includes replay which originally cost $30.00, but now adds $15.00 to the monthly price without replay $19.95 (standard) with replay $34.95 (premium) Quote Link to comment Share on other sites More sharing options...
ze81 Posted June 30, 2019 Share Posted June 30, 2019 6 hours ago, trxx234 said: Sorry if this if off topic: Has anyone noticed that RLC has changed their subscription currency on Segpay. Below is the email i sent to customer support Hello, I've just renewed my subscription as I cancelled it prior to you sending out a notification of what was going on with the site The manner in which you now show the price point is misleading. Prior to the shutting down of the Russian apartments you were charging $44.95 (US dollars). You now charge €34.95 (Euros) claiming you are giving a €10 discount. That would only be the case if you were charging €44.95 to start with. On converting €34.95 to dollars the price is $43. 94. So in fact the discount is $1.01 for a vastly reduced amount of apartments. I'm sure this was an oversight and you wouldn't have intentionally gone out to mislead your customers. The question is what are you going to do about this? Of čourse the changed the prices,they closed two thirds of the houses(70,75% of their offer gone)they lost most of their stars residents and what remanined was 8 houses and of those only 4 can be called real life in cams.So they had to change prices or hardly they would survive.The actual prices(35€ premium with replay)should had been the prices sinse start.An advice..if you subscribe pay only the basic 20€ for month.. Quote Link to comment Share on other sites More sharing options...
trxx234 Posted June 30, 2019 Author Share Posted June 30, 2019 @Happy When i look at the price chart the prices are in Euros not dollars see below. Which in effect is $44 for premium So where is the discount? Quote Link to comment Share on other sites More sharing options...
trxx234 Posted June 30, 2019 Author Share Posted June 30, 2019 @Z I totally agree the price should have changed after they cut the number of apartments. I just think they are being a little deceitful as they appeared to have reduced the price but by applying a currency with a higher value they only appear to have reduced it by $1 Quote Link to comment Share on other sites More sharing options...
happyone Posted June 30, 2019 Share Posted June 30, 2019 1 hour ago, trxx234 said: @Happy When i look at the price chart the prices are in Euros not dollars see below. Which in effect is $44 for premium So where is the discount? 1 My price chart is all in US $--same amounts--so I cannot answer why they have both $ and Euro pricing I do not know what the previous charges were in Euro before the change-I guess that is the comparison. Quote Link to comment Share on other sites More sharing options...
StnCld316 Posted June 30, 2019 Share Posted June 30, 2019 I don't see how the Rates of RLC is saving Customers Money. Now they want Payment in Euros so anyone who doesn't deal in the Euro Currency will have Exchange Rates to pay as well. The RealLife Scam still Continues. Quote Link to comment Share on other sites More sharing options...
rebliz Posted July 1, 2019 Share Posted July 1, 2019 2 hours ago, StnCld316 said: I don't see how the Rates of RLC is saving Customers Money. Now they want Payment in Euros so anyone who doesn't deal in the Euro Currency will have Exchange Rates to pay as well. The RealLife Scam still Continues. Did I told you already that you are brilliant? 1 Quote Link to comment Share on other sites More sharing options...
StnCld316 Posted July 1, 2019 Share Posted July 1, 2019 22 minutes ago, rebliz said: Did I told you already that you are brilliant? Quote Link to comment Share on other sites More sharing options...
rebliz Posted July 1, 2019 Share Posted July 1, 2019 1 hour ago, StnCld316 said: The teeth look alike 😋 1 Quote Link to comment Share on other sites More sharing options...
ze81 Posted July 1, 2019 Share Posted July 1, 2019 Low blow by rlc..at least to users outside Europe.People in Europe pay about 5€ less than prior(was 40€ if not mistaken).In dólares..no change..still 40$.Even with replay include is still a bad price..we could watch 20,25 houses for 40€(Just premium) prior,now Its 8 houses for 5€ less..And for the people that want to house normal houses,with couples,friends,family visiting,pets....it's 4 houses for 35€,one of them with a fake couple...so 3 houses avaliable.😧. Quote Link to comment Share on other sites More sharing options...
nagachilli2 Posted July 1, 2019 Share Posted July 1, 2019 1 minute ago, ze81 said: Low blow by rlc..at least to users outside Europe.People in Europe pay about 5€ less than prior(was 40€ if not mistaken).In dólares..no change..still 40$.Even with replay include is still a bad price..we could watch 20,25 houses for 40€(Just premium) prior,now Its 8 houses for 5€ less..And for the people that want to house normal houses,with couples,friends,family visiting,pets....it's 4 houses for 35€,one of them with a fake couple...so 3 houses avaliable.😧. I was paying $75/mth for Premium plus replay. Now I'm only paying $35...a saving of $40/mth for me...and the only apt I'm really missing is R1 Quote Link to comment Share on other sites More sharing options...
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