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Posted
  On 6/12/2017 at 9:58 PM, Layne said:

let me guess, are you a free user? if so, it may point to a specific problem (remember, free user gets lofi stream and there maybe an issue with it)

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Does not look like lofi to me. It seems like a bug with aspect ratio. Free users wont see timeline I guess?

Posted
  On 6/12/2017 at 9:59 PM, jabbath1987 said:

Does not look like lofi to me. It seems like a bug with aspect ratio. Free users wont see timeline I guess?

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maybe they can see but cannot use. don't know, due to tech reasons I need full access

Posted
  On 6/12/2017 at 9:58 PM, Layne said:

let me guess, are you a free user? if so, it may point to a specific problem (remember, free user gets lofi stream and there maybe an issue with it)

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Yes, I am a free user.  Just note that not ALL apartments are that way, yours is fine.

 

Posted
  On 6/12/2017 at 10:02 PM, Layne said:

maybe they can see but cannot use. don't know, due to tech reasons I need full access

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Okay I switched back and forth now many times and can reproduce the bug with chrome browser in realm10 and 11. I think its a bug in stream somewhere. Reloading fixed it for me.

Posted
  On 6/12/2017 at 9:10 PM, DaMutt11 said:

Cam2 in the living room appears to me that aspect ratio is off, does not fill entire window... black bars both side of image and appears stretched vertically.

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Does that to me too.

Posted
  On 6/12/2017 at 9:58 PM, Layne said:

let me guess, are you a free user? if so, it may point to a specific problem (remember, free user gets lofi stream and there maybe an issue with it)

Expand  

Yes, I am a free user.  

Free users see the time-line but when you hover it it says Premium only with a badge over the time-line.  I just did 5 reloads in a row and no help.

Posted
  On 6/12/2017 at 8:58 PM, Layne said:

Curtain before...

242tm51.png

...and after

v5v9di.png

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Courtaine still there BUT big improvement,it's a lot more transparent.gess another cam in wc can me removed and puted in that room they like so much.

Posted
  On 6/12/2017 at 9:59 PM, jabbath1987 said:

Does not look like lofi to me. It seems like a bug with aspect ratio. Free users wont see timeline I guess?

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Happens a lot to me also,and I am an paid user,the aspect ratio shifts automatically like crazy from full screen to 4/3 or something..using chrome.But happens the same in edge.

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