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Teya & Stan, Eva & Mark


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Just now, Layne said:

let me guess, are you a free user? if so, it may point to a specific problem (remember, free user gets lofi stream and there maybe an issue with it)

Does not look like lofi to me. It seems like a bug with aspect ratio. Free users wont see timeline I guess?

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Just now, jabbath1987 said:

Does not look like lofi to me. It seems like a bug with aspect ratio. Free users wont see timeline I guess?

maybe they can see but cannot use. don't know, due to tech reasons I need full access

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8 minutes ago, Layne said:

let me guess, are you a free user? if so, it may point to a specific problem (remember, free user gets lofi stream and there maybe an issue with it)

Yes, I am a free user.  Just note that not ALL apartments are that way, yours is fine.

 

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3 minutes ago, Layne said:

maybe they can see but cannot use. don't know, due to tech reasons I need full access

Okay I switched back and forth now many times and can reproduce the bug with chrome browser in realm10 and 11. I think its a bug in stream somewhere. Reloading fixed it for me.

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57 minutes ago, DaMutt11 said:

Cam2 in the living room appears to me that aspect ratio is off, does not fill entire window... black bars both side of image and appears stretched vertically.

Does that to me too.

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9 minutes ago, Layne said:

let me guess, are you a free user? if so, it may point to a specific problem (remember, free user gets lofi stream and there maybe an issue with it)

Yes, I am a free user.  

Free users see the time-line but when you hover it it says Premium only with a badge over the time-line.  I just did 5 reloads in a row and no help.

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2 hours ago, Layne said:

Curtain before...

242tm51.png

...and after

v5v9di.png

Courtaine still there BUT big improvement,it's a lot more transparent.gess another cam in wc can me removed and puted in that room they like so much.

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1 hour ago, jabbath1987 said:

Does not look like lofi to me. It seems like a bug with aspect ratio. Free users wont see timeline I guess?

Happens a lot to me also,and I am an paid user,the aspect ratio shifts automatically like crazy from full screen to 4/3 or something..using chrome.But happens the same in edge.

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