broxman Posted February 1, 2020 Share Posted February 1, 2020 They haven't even bothered responding to my ticket. That's how much they actually care. Abysmal customer service! Link to comment Share on other sites More sharing options...
Kingbanks Posted February 1, 2020 Share Posted February 1, 2020 32 minutes ago, broxman said: They haven't even bothered responding to my ticket. That's how much they actually care. Abysmal customer service! They know what the issue is that's why some of these apartments are going offline and back online Link to comment Share on other sites More sharing options...
Vicky Posted February 2, 2020 Share Posted February 2, 2020 Streaming just as bad now. Taking ages to load and even when it does fuzzy picture. Link to comment Share on other sites More sharing options...
waldi Posted February 2, 2020 Share Posted February 2, 2020 1 hour ago, Vicky said: Streaming just as bad now. Taking ages to load and even when it does fuzzy picture. I had an issues last night; now seems to be OK Link to comment Share on other sites More sharing options...
Vicky Posted February 2, 2020 Share Posted February 2, 2020 1 hour ago, waldi said: I had an issues last night; now seems to be OK Not good for me and been like that for hours. Time to do someting more enjoyable. Link to comment Share on other sites More sharing options...
zone51 Posted February 2, 2020 Share Posted February 2, 2020 5 hours ago, waldi said: I had an issues last night; now seems to be OK let's wait this evening between 8-10 pm europe time i am curious, i didn't get an answer from the support of my ticket of yesterday Link to comment Share on other sites More sharing options...
waldi Posted February 2, 2020 Share Posted February 2, 2020 10 minutes ago, firewall said: let's wait this evening between 8-10 pm europe time i am curious, i didn't get an answer from the support of my ticket of yesterday I actually got the answer; basically they asked me for access to browser on my pc. I'm not an expert, but even when done in incognito mode it looks like stupid solution, so I gave up; on the other hand I've got very fast connection so there's zero chance that problem is on my side; Link to comment Share on other sites More sharing options...
zone51 Posted February 2, 2020 Share Posted February 2, 2020 3 minutes ago, waldi said: I actually got the answer; basically they asked me for access to browser on my pc. I'm not an expert, but even when done in incognito mode it looks like stupid solution, so I gave up; on the other hand I've got very fast connection so there's zero chance that problem is on my side; don't let them access to your pc, the problem is on their side but the time they realize that it can take some months again 1 Link to comment Share on other sites More sharing options...
jabbath1987 Posted February 2, 2020 Share Posted February 2, 2020 Problems are back... 1 Link to comment Share on other sites More sharing options...
waldi Posted February 2, 2020 Share Posted February 2, 2020 9 minutes ago, jabbath1987 said: Problems are back... Here the same Link to comment Share on other sites More sharing options...
Kingbanks Posted February 2, 2020 Share Posted February 2, 2020 7 minutes ago, waldi said: Here the same Yep Link to comment Share on other sites More sharing options...
Kingbanks Posted February 2, 2020 Share Posted February 2, 2020 (edited) I'm not sending anymore tickets because they ain't gonna do shit but say it's you not them I cancelled my subscription yesterday when they told me that they can't solve the issue They keep trying to sell discounts they must be losing subscribers Edited February 2, 2020 by Kingbanks Link to comment Share on other sites More sharing options...
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