broxman Posted February 1, 2020 Posted February 1, 2020 They haven't even bothered responding to my ticket. That's how much they actually care. Abysmal customer service!
Kingbanks Posted February 1, 2020 Posted February 1, 2020 32 minutes ago, broxman said: They haven't even bothered responding to my ticket. That's how much they actually care. Abysmal customer service! They know what the issue is that's why some of these apartments are going offline and back online
Vicky Posted February 2, 2020 Posted February 2, 2020 Streaming just as bad now. Taking ages to load and even when it does fuzzy picture.
waldi Posted February 2, 2020 Posted February 2, 2020 1 hour ago, Vicky said: Streaming just as bad now. Taking ages to load and even when it does fuzzy picture. I had an issues last night; now seems to be OK
Vicky Posted February 2, 2020 Posted February 2, 2020 1 hour ago, waldi said: I had an issues last night; now seems to be OK Not good for me and been like that for hours. Time to do someting more enjoyable.
zone51 Posted February 2, 2020 Posted February 2, 2020 5 hours ago, waldi said: I had an issues last night; now seems to be OK let's wait this evening between 8-10 pm europe time i am curious, i didn't get an answer from the support of my ticket of yesterday
waldi Posted February 2, 2020 Posted February 2, 2020 10 minutes ago, firewall said: let's wait this evening between 8-10 pm europe time i am curious, i didn't get an answer from the support of my ticket of yesterday I actually got the answer; basically they asked me for access to browser on my pc. I'm not an expert, but even when done in incognito mode it looks like stupid solution, so I gave up; on the other hand I've got very fast connection so there's zero chance that problem is on my side;
zone51 Posted February 2, 2020 Posted February 2, 2020 3 minutes ago, waldi said: I actually got the answer; basically they asked me for access to browser on my pc. I'm not an expert, but even when done in incognito mode it looks like stupid solution, so I gave up; on the other hand I've got very fast connection so there's zero chance that problem is on my side; don't let them access to your pc, the problem is on their side but the time they realize that it can take some months again 1
waldi Posted February 2, 2020 Posted February 2, 2020 9 minutes ago, jabbath1987 said: Problems are back... Here the same
Kingbanks Posted February 2, 2020 Posted February 2, 2020 7 minutes ago, waldi said: Here the same Yep
Kingbanks Posted February 2, 2020 Posted February 2, 2020 (edited) I'm not sending anymore tickets because they ain't gonna do shit but say it's you not them I cancelled my subscription yesterday when they told me that they can't solve the issue They keep trying to sell discounts they must be losing subscribers Edited February 2, 2020 by Kingbanks
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