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Posted
10 minutes ago, firewall said:

let's wait this evening between 8-10 pm europe time i am curious, 

i didn't get an answer from the support of my ticket of yesterday

I actually got the answer; basically they asked me for access to browser on my pc. I'm not an expert, but even when done in incognito mode it looks like stupid solution, so I gave up; on the other hand I've got very fast connection so there's zero chance that problem is on my side;

Posted (edited)

I'm not sending anymore tickets because they ain't gonna do shit but say it's you not them

I cancelled my subscription yesterday when they told me that they can't solve the issue 

They keep trying to sell discounts they must be losing subscribers 

Edited by Kingbanks
Posted

 

image.png.2a129baf7201fb3fce2a887883bce687.png

 

VHTV, Before trying get new customers, you should to retain your existing customers.

 

I know you try to save money by not increasing the capacity of your data center. Bad idea. You won't like the lesson you will learn.

 

Kick out free cams and deliver to paid subscribers. 

 

Posted
Just now, firewall said:

i told you wait this evening wait between 8-10 pm in europe it's always the same thing at the same hours, typical too much traffic issue

Of course it is load related. I am really curious when they finally admit that and fix it...

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