bean1111 Posted March 4, 2019 Share Posted March 4, 2019 I was informed by a very reliable source that Dasha did lose a family member. My guess is that they went to the funeral and the apartment is empty, so we aren't missing anything. My day always starts out with me checking on Dasha, so yes I do miss her and the rest of the apartment. Link to comment Share on other sites More sharing options...
novidades Posted March 4, 2019 Share Posted March 4, 2019 11 minutes ago, bean1111 said: I was informed by a very reliable source that Dasha did lose a family member. My guess is that they went to the funeral and the apartment is empty, so we aren't missing anything. My day always starts out with me checking on Dasha, so yes I do miss her and the rest of the apartment. Thanks. One more reason for RLC act correctly with their clients. In previous situations, RLC only closed the cameras when people not working for RLC appeared (Police/Emergency) and anormal behaviors from tenants. Link to comment Share on other sites More sharing options...
novidades Posted March 4, 2019 Share Posted March 4, 2019 17 minutes ago, moos54 said: It's not a guess unfortunaly 😢 Did you send a message to their support of the reason for this long maintenance, even if you risk having a generic answer, this is the only way to have an information coming from them As you wrote, to contact them is a waste of time and I must save it and my money too. Link to comment Share on other sites More sharing options...
moos54 Posted March 4, 2019 Share Posted March 4, 2019 4 minutes ago, novidades said: As you wrote, to contact them is a waste of time and I must save it and my money too. An email does not cost anything in any case even if you have the impression that it is useless, but I can understand Link to comment Share on other sites More sharing options...
StnCld316 Posted March 4, 2019 Share Posted March 4, 2019 6 hours ago, novidades said: I canceled my automatic renewal at RLC, because I consider inadmissible that M & S, D apartment is under maintenance for so many days. I may reconsider if RLC compensates subscribers with an extension of their subscription for the same days that the apartment is under maintenance. This apartment is one of the reasons why I am a subscriber. That's why there is 25 Apartments. When one is UM they expect the viewer to watch a different Apartment. I hardly doubt RLC is going to extend Members Subscriptions. It's supposedly UM because of a Death in someone's family but it could be a whole different issue altogether. I don't understand nor speak Russian so it's hard to say what the issue for the UM was. If you e-Mail RLC they may respond with an answer but with their Customer Service Skills the answer may be awhile forthcoming. Link to comment Share on other sites More sharing options...
novidades Posted March 4, 2019 Share Posted March 4, 2019 5 minutes ago, StnCld316 said: That's why there is 25 Apartments. When one is UM they expect the viewer to watch a different Apartment. I hardly doubt RLC is going to extend Members Subscriptions. It's supposedly UM because of a Death in someone's family but it could be a whole different issue altogether. I don't understand nor speak Russian so it's hard to say what the issue for the UM was. If you e-Mail RLC they may respond with an answer but with their Customer Service Skills the answer may be awhile forthcoming. Thanks. As I can remember this is the 1st time this happens. I tried, but nobody answered one question: N & B are there because they are in holidays or they are there to solve some problem on the behalf of RLC? Link to comment Share on other sites More sharing options...
moos54 Posted March 4, 2019 Share Posted March 4, 2019 2 minutes ago, novidades said: Thanks. As I can remember this is the 1st time this happens. I tried, but nobody answered one question: N & B are there because they are in holidays or they are there to solve some problem on the behalf of RLC? holidays Link to comment Share on other sites More sharing options...
Daleys Posted March 4, 2019 Share Posted March 4, 2019 I'll email them and find out. Link to comment Share on other sites More sharing options...
novidades Posted March 4, 2019 Share Posted March 4, 2019 9 minutes ago, moos54 said: holidays Thanks. What a coincidence that ruined N & B holidays. They are Dasha close friends. Link to comment Share on other sites More sharing options...
novidades Posted March 4, 2019 Share Posted March 4, 2019 10 minutes ago, Daleys said: I'll email them and find out. Thanks. Let us know the answer from RLC. Link to comment Share on other sites More sharing options...
Daleys Posted March 4, 2019 Share Posted March 4, 2019 il y a 23 minutes, novidades a dit : Thanks. Let us know the answer from RLC. I say they will reply in a few hours that's normally the time frame they reply to me whenever i email them. Link to comment Share on other sites More sharing options...
naiger Posted March 4, 2019 Share Posted March 4, 2019 rlc ha rotto le palle quanto cavolo dobbiamo aspettare prima che l'appartamento ritorni online Link to comment Share on other sites More sharing options...
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