jimbo4 Posted June 24, 2019 Author Share Posted June 24, 2019 ---------- Forwarded message --------- From: SegPay Customer Service <[email protected]> Date: Mon, 24 Jun 2019 at 15:37 Subject: 80878173 To: XXXXXXXXXX Refund Confirmation Below is the information regarding your refund request. Purchase Information Website: reallifecam.com Purchase ID: XXXXXXXX Transaction ID: XXXXXXX Username:XXXXXXX Password: Refund Information Refund Amount: ($199.95) (USD) Additional Information: A refund has been issued immediately on our end. It can take up to 10 business days for this refund to be processed back to your account. If you don't see the funds back to your account in that time, please contact Segpay Customer Service. Statement Descriptor: For your privacy, SEGPAY-RealLife.com 8664504000 will appear on your statement. Customer Service Information The quickest way to resolve any billing issue is to contact Segpay's customer service department, before your bank or card company. We are available 24/7 to assist you. Self-Service Website https://cs.segpay.com Email [email protected] Chat https://chat.segpay.com Toll-Free Phone +1 866-450-4000 Direct Phone: +1 954-414-1610 Segpay | 220 Hillsboro Technology Drive, Suite 130 | Deerfield Beach, FL 33441 Link to comment Share on other sites More sharing options...
jimbo4 Posted June 24, 2019 Author Share Posted June 24, 2019 Below is the information regarding your cancellation. Purchase Information Website: reallifecam.com Purchase ID: XXXXXXXX Username: u00qtpseqp8g Password: Cancellation Information Billing Information: This email serves as a cancellation confirmation that your subscription to the above listed website has been cancelled as of 6/24/2019. Additional Information: Please note that you will have access until your expiration date. In addition, please be aware that we do not always have control of consumer's access to the sites. Please contact the webmaster or our customer support department at [email protected] if you can still access the site after your subscription has expired. Accessing the site after your expiration date does not mean that you are still being billed. Consider this receipt as your successful cancellation and end of billing for this particular subscription to reallifecam.com Customer Service Information The quickest way to resolve any billing issue is to contact Segpay's customer service department, before your bank or card company. We are available 24/7 to assist you. Self-Service Website https://cs.segpay.com Email [email protected] Chat https://chat.segpay.com Toll-Free Phone +1 866-450-4000 Direct Phone: +1 954-414-1610 Segpay | 220 Hillsboro Technology Drive, Suite 130 | Deerfield Beach, FL 33441 1 Link to comment Share on other sites More sharing options...
jimbo4 Posted June 24, 2019 Author Share Posted June 24, 2019 Worth remembering folks.......If you don't ask, you don't get.......Faint heart never fucked fair lady....., Right is might........Who Dares Wins !! The big boys don't always win.......Its not the size of dog in the fight, Its the size of the fight in the dog. 5 Link to comment Share on other sites More sharing options...
jimbo4 Posted June 24, 2019 Author Share Posted June 24, 2019 RLC have already cut me off 2 Link to comment Share on other sites More sharing options...
rado07 Posted June 24, 2019 Share Posted June 24, 2019 6 minutes ago, jimbo4 said: Worth remembering folks.......If you don't ask, you don't get.......Faint heart never fucked fair lady....., Right is might........Who Dares Wins !! The big boys don't always win.......Its not the dog in the fight, Its the fight in the dog. Thank you for this quick information 1 Link to comment Share on other sites More sharing options...
StnCld316 Posted June 24, 2019 Share Posted June 24, 2019 6 hours ago, jimbo4 said: Below is the information regarding your cancellation. Purchase Information Website: reallifecam.com Purchase ID: XXXXXXXX Username: u00qtpseqp8g Password: Cancellation Information Billing Information: This email serves as a cancellation confirmation that your subscription to the above listed website has been cancelled as of 6/24/2019. Additional Information: Please note that you will have access until your expiration date. In addition, please be aware that we do not always have control of consumer's access to the sites. Please contact the webmaster or our customer support department at [email protected] if you can still access the site after your subscription has expired. Accessing the site after your expiration date does not mean that you are still being billed. Consider this receipt as your successful cancellation and end of billing for this particular subscription to reallifecam.com Customer Service Information The quickest way to resolve any billing issue is to contact Segpay's customer service department, before your bank or card company. We are available 24/7 to assist you. Self-Service Website https://cs.segpay.com Email [email protected] Chat https://chat.segpay.com Toll-Free Phone +1 866-450-4000 Direct Phone: +1 954-414-1610 Segpay | 220 Hillsboro Technology Drive, Suite 130 | Deerfield Beach, FL 33441 I can almost bet that Segpay is going Ape-Shit with Cancellations over the past week. 5 Link to comment Share on other sites More sharing options...
Pepe Posted June 24, 2019 Share Posted June 24, 2019 18 minutes ago, StnCld316 said: I can almost bet that Segpay is going Ape-Shit with Cancellations over the past week. Maybe they should reconsider doing business with such a shity company. 2 1 Link to comment Share on other sites More sharing options...
happyone Posted June 25, 2019 Share Posted June 25, 2019 2 hours ago, StnCld316 said: I can almost bet that Segpay is going Ape-Shit with Cancellations over the past week. I had emailed RLC asking for a refund of $100.00 based on the new 6 month subscription--got no response--so today, I emailed SegPay with the same complaint as Jimbo and asked for a full refund of $199.95.--will see how that goes- SegPay has emailed back already and said I should have an answer in 2 business days. 1 1 Link to comment Share on other sites More sharing options...
StnCld316 Posted June 25, 2019 Share Posted June 25, 2019 22 minutes ago, happyone said: SegPay has emailed back already and said I should have an answer in 2 business days. That's what they told Jimbo and he got his refund. You should have no issues. 1 Link to comment Share on other sites More sharing options...
Foamy T. Squirrel Posted June 25, 2019 Share Posted June 25, 2019 RLC might have less cancellations and pissed-off subscribers if they would at least take some time to EXPLAIN THE FUCKING SITUATION to their customers. Call in the fucking damage control experts, dammit. Corporations and politicians use them -- and for a damn good reason. I'd say excuse my French, but I've resorted to Anglo-Saxon terms: they are better at expressions of anger and frustration than provincial Latin. 9 Link to comment Share on other sites More sharing options...
tripod2 Posted June 25, 2019 Share Posted June 25, 2019 RLC is simply unwatchable now. The timing couldn't have been worse since I renewed for 6 months in June and the Replay time I had left resulted in membership until January. No way I'm dropping that much cash on the remaining apartments. Half of the apartments are essentially glorified chaturbate shows. Refund request being sent. 5 Link to comment Share on other sites More sharing options...
jimbo4 Posted June 25, 2019 Author Share Posted June 25, 2019 13 hours ago, happyone said: I had emailed RLC asking for a refund of $100.00 based on the new 6 month subscription--got no response--so today, I emailed SegPay with the same complaint as Jimbo and asked for a full refund of $199.95.--will see how that goes- SegPay has emailed back already and said I should have an answer in 2 business days. Be patient, Segpay seem to be a responsible company and are very pro-active when dealing with issues regarding complaints.....Refunding disgruntled RLC members can only enhance their image.A refreshing experience that RLC could learn much from in the customer relations department. 4 1 Link to comment Share on other sites More sharing options...
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