Guest Posted January 13, 2018 Share Posted January 13, 2018 Just now, Robwin said: Yes very strange its as though they can't handle easily the number of apartments, very frustrating. You click on any link and it takes a few seconds to even react.? I had to get a new computer and was puting it down to that, but since i'm not the only one. Thanks. Link to comment Share on other sites More sharing options...
Sparkles Posted January 13, 2018 Share Posted January 13, 2018 Also is happening here .. at all houses... takes some seconds to load cams and opening/changing houses.. (yesterday the same then a few hours later was normal) Link to comment Share on other sites More sharing options...
Thestarider Posted January 13, 2018 Share Posted January 13, 2018 James keep up the good work and I wish much success to you and your staff. For the first time in 5 years, and little over $2700.00 US, I have let my subscription to Real Life Cam expire. Customer value is a premium, and I no longer feel that RLC offers a value to it's costumer's for the prices they charge. $74.95US per month is bit to steep, and no longer holds a value for the product that is received by it's customers. I hold no Ill will towards RLC, rather I believe they are pricing themselves out of the market. This is obvious as they continue to lose market share monthly to VHTV. I also have a very fast ISP, 200mps but from the RLC servers overseas in the UK and Amsterdam, the best connection I can get is about 35mps, and this is completely unsatisfactory and not of any real value to the American customers. It is customer satisfaction that drives any consumer based business, currently I am satisfied with the value, service, and product I receive form VHTV 6 Link to comment Share on other sites More sharing options...
Sparkles Posted January 14, 2018 Share Posted January 14, 2018 Same problem from the last two days is starting... And at same hours.. Big delay on changing cams and opening houses 1 Link to comment Share on other sites More sharing options...
jabbath1987 Posted January 14, 2018 Share Posted January 14, 2018 5 minutes ago, Sparkles said: Same problem from the last two days is starting... And at same hours.. Big delay on changing cams and opening houses Did you make a ticket? Link to comment Share on other sites More sharing options...
Sparkles Posted January 14, 2018 Share Posted January 14, 2018 4 minutes ago, jabbath1987 said: Did you make a ticket? Now i did!! 1 Link to comment Share on other sites More sharing options...
Rhdem Posted January 14, 2018 Share Posted January 14, 2018 57 minutes ago, Sparkles said: Same problem from the last two days is starting... And at same hours.. Big delay on changing cams and opening houses me too have the same issue in this last days Link to comment Share on other sites More sharing options...
jabbath1987 Posted January 14, 2018 Share Posted January 14, 2018 4 minutes ago, Rhdem said: me too have the same issue in this last days Please make a ticket too. The more info they get the better. Link to comment Share on other sites More sharing options...
ashteaduk1 Posted January 14, 2018 Share Posted January 14, 2018 il y a 8 minutes, jabbath1987 a dit : Please make a ticket too. The more info they get the better. Same thing happening here is the UK for the last 24-48 hours - OK during the day but slows right down in the evening until about midnight GMT. Happens switching between appartments and rooms and moving up and down the timeline. No buffering just takes 5-6 seconds for the site to react to mouse clicks. Have raised a ticket. 1 Link to comment Share on other sites More sharing options...
Sparkles Posted January 14, 2018 Share Posted January 14, 2018 They answered me with some tests to do... I did and now waiting for answer on second email telling that the tests are done i said that it's not only happening with me, but also with other people from different countries) Link to comment Share on other sites More sharing options...
ze81 Posted January 15, 2018 Share Posted January 15, 2018 VH focus should be first..deliver an quality and stable service and only after quantie,we are having the same problems in current days that we had almost an year ago. 1 Link to comment Share on other sites More sharing options...
Sparkles Posted January 15, 2018 Share Posted January 15, 2018 4 hours ago, Sparkles said: They answered me with some tests to do... I did and now waiting for answer on second email telling that the tests are done i said that it's not only happening with me, but also with other people from different countries) Like expected and happened since friday... at this hour became totally normal Real fast on changing cams and on changing houses... Tested with a lot of streams in simultaneously Access to timeline also without any problem.. Quick Link to comment Share on other sites More sharing options...
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