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Posted
Just now, Robwin said:

Yes very strange its as though they can't handle easily the number of apartments, very frustrating. You click on any link and it takes a few seconds to even react.?

I had to get a new computer and was puting it down to that, but since i'm not the only one. Thanks.

Posted

Also is happening here .. at all houses... takes some seconds to load cams and opening/changing houses.. (yesterday the same then a few hours later was normal)

Posted

James keep up the good work and  I wish much success to you and your staff.

For the first time in 5 years, and little over $2700.00 US, I have let my subscription to Real Life Cam expire.

Customer value is a premium, and I no longer feel that RLC offers a value to it's costumer's for the prices they charge.

$74.95US per month is bit to steep, and no longer holds a value for the product that is received by it's customers.

I hold no Ill will towards RLC, rather I believe they are pricing themselves out of the market.

This is obvious as they continue to lose market share monthly to VHTV. I also have a very fast ISP, 200mps but from the RLC servers overseas in the UK and Amsterdam, the best connection I can get is about 35mps, and this is completely unsatisfactory and not of any real value to the American customers.

It is customer satisfaction that drives any consumer based business, currently I am satisfied with the value, service, and product I receive form VHTV

 

  • Like 6
Posted
5 minutes ago, Sparkles said:

Same problem from the last two days is starting... And at same hours.. 

Big delay on changing cams and opening houses 

Did you make a ticket?

Posted
57 minutes ago, Sparkles said:

Same problem from the last two days is starting... And at same hours.. 

Big delay on changing cams and opening houses 

me too have the same issue in this last days

Posted
il y a 8 minutes, jabbath1987 a dit :

Please make a ticket too. The more info they get the better. 

Same thing happening here is the UK for the last 24-48 hours - OK during the day but slows right down in the evening until about midnight GMT.  Happens switching between appartments and rooms and moving up and down the timeline.  No buffering just takes 5-6 seconds for the site to react to mouse clicks.  Have raised a ticket.

  • Like 1
Posted

They answered me with some tests to do... I did and now waiting for answer on second email telling that the tests are done i said that it's not only happening with me, but also with other people from different countries)

Posted

VH focus should be first..deliver an quality and stable service and only after quantie,we are having the same problems in current days that we had almost an year ago.

  • Like 1
Posted
4 hours ago, Sparkles said:

They answered me with some tests to do... I did and now waiting for answer on second email telling that the tests are done i said that it's not only happening with me, but also with other people from different countries)

Like expected and happened since friday... at this hour became totally normal 

Real fast on changing cams and on changing houses... Tested with a lot of streams in simultaneously 

Access to timeline also without any problem.. Quick 

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